FAQ

Yes, both the owner and tenant can be listed on the account. Both will be required to fill out an application and pay the required fees.

The Water District is responsible for the water line from the road to the meter pit. The lines from the meter pit to the house and inside the house are the customer's responsibility to maintain and repair.

Common reasons for increased water use include:

1. Warmer temperatures and air conditioning
2. Increased outdoor watering of flowers and vegetation
3. Household guests
4. Leaking toilet flappers
5. Dripping faucets

While there isn't much we can suggest for household guests, we do have a few other suggestions.

Leaking Toilets

The most common and surprising cause of increased usage is a leaking toilet. You can usually hear a toilet that continues to run after a flush, but not always. A toilet that continues to run can waste up to 200 gallons a day!!! The most common toilet leak is a deteriorated or defective flush valve (flapper) ball at the bottom of the toilet tank. If it does not make a tight seal, water will leak into the toilet bowl, and continue to use water refilling.

The following simple test can help you determine if you have a leaking toilet:  

1. Take the lid off of the tank behind the bowl, flush the toilet, then wait for it to fully refill.
2. Put a few drops of food coloring in the tank.
3. If you have a leak you will begin to see color in the toilet bowl.
4. Wait at least 20 minutes to make sure you suspect a small leak.
5. Obtain and install a new flapper unit from the hardware store, or contact a plumber.

Leaking Faucets

It is important to routinely check your plumbing and home for leaky faucets and leaky valves under sinks and connecting to water-using appliances such as water heaters. These leaks are usually easy to see. Unfixed leaks can waste hundreds and even thousands of gallons of water a month.

Board Meetings are held the fourth Wednesday of the month at 6:00 p.m. at the district office unless otherwise posted.  All Board of Directors’ meetings are open to the public. Any member of the public who wishes to address the Directors at a board meeting may do so during the portion of the meeting set aside for public comment. The Agenda is posted to our website and at the MDWID office 72 hours prior to each meeting.

The service charge is a fixed amount based on the size of your meter. The service charge covers the cost of the District’s operations, including water storage facilities, pumping maintenance, water testing and meter reading. Revenue generated from water billing is directly equal to the expense of providing safe and reliable water service.

A tiered rate structure, like the one Mayer Water District uses, encourages efficient water use. The unit price of water changes at preset levels.

View our rates & fees

Yes. Arizona has had a Drought Emergency Declaration (PCA 99006) in effect since June 1999 and a Drought Declaration (Executive Order 2007-10) has been in effect since May 2007.

Tap water can sometimes appear cloudy, and this is often mistaken for an impurity in the water. Cloudy water, also commonly described as milky white, hazy, soapy, or foamy, is usually caused by air in the water. This can occur naturally and is caused by dissolved air in the water that is released when the faucet is opened. When you relieve the pressure by opening the faucet and fill your glass with water, the air is now free to escape from water. The presence of air can sometimes be traced to pipeline or pump repair too.

Suggestion: To see if the white color in the water is due to air, fill a clear glass with water and set it on the counter. Observe the glass of water for two or three minutes. If the white color is due to air, the water will begin to clear at the bottom of the glass first and then gradually will clear all the way to the top. If the cloudiness does not clear after five minutes, call the district office at (928) 632-4113.